Safe Ride InSight Pilot: Caregiver Resource Page

Welcome!

Beginning this September, HopSkipDrive is rolling out a new Safe Ride InSight^TM pilot in your school district which provides in-ride recording.  The pilot will last 2-3 months.

As we mentioned in our email, HopSkipDrive is continually innovating on safety, by implementing new technology and processes. We understand the importance of how visibility and data can bolster protections for riders and CareDrivers. Introducing Safe Ride InSight, in-vehicle recording, is our latest innovation in our Smart Ride Technology.

We’ve put together a list of FAQs for caregivers below. If you have additional questions, please reach out to us at any time by emailing us at saferideinsight@hopskipdrive.com.

Frequently Asked Questions

Select a topic below to learn more

• Pilot Overview & Logistics

• Providing Feedback 

Pilot Overview & Logistics 

1. How long will the pilot last? 
   

   Answer:
   The pilot is expected to run for 2-3 months.
   

   
   

2. How does a caregiver know if a ride has a dashcam installed in the vehicle?
   

   Answer:  A caregiver won’t necessarily know. The dashcam information will not be displayed on the app. Additionally, during the pilot period only a select group of CareDrivers will have dashcams installed in their vehicles.
   

   
   

3. How does a caregiver find out if a specific ride was recorded?
   

   Answer:  The caregiver should reach out to their school district with this request.
   
   

Providing Feedback

1. How can I provide feedback during the pilot?
   

   Answer: We’ll send a survey at the end of the pilot but if you have a question or feedback to share you can do so at any point during the pilot by reaching out to us by email at  saferideinsight@hopskipdrive.com.